Giving FAQs

How secure is my on-line donation?


Envelope Service's E-Giving security states the follow:
There are no third parties involved with the E-Giving process, and we will never sell your client information.

All transactions use 128bit encryption verified through Verisign Corporation and the servers are dedicated strictly to E-Giving sitting behind multiple firewalls. We also have a dedicated Internet connection to give you maximum up-time.

Every connection and transaction is logged and stored in the event of any suspicious activity.

Our IT staff members are certified by the top industry leaders such as Microsoft and Cisco.

How do Bank Drafts work?
A Bank Draft is an electronic funds transfer (EFT) that draws the requested amount directly from your bank account and deposits it directly to PCBC's bank account. The EFT is made through the Automated Clearing House (ACH) network operated by the U.S. Federal Reserve and is a highly reliable and efficient system. Before giving by bank draft, you must review and agree to an Authorization Agreement.

What credit cards to you accept?
We accept on-line submissions for VISA, MasterCard, American Express and Discover. Please contact the Financial Office if you wish to use another credit card to see if we can accept it.

What is supported through the General Fund?
The General Fund represents the annual budget approved by the church. In addition to operating and personnel costs, the General Fund supports the church's reaching and teaching ministries to all ages, Saturday and Sunday worship, evangelism, and mission efforts at the local, state, national and international level. Please contact the financial office for more information.

What is supported through Continuing the Vision?

What are the advantages of recurring donation requests?
Recurring donation requests allows you to have a stated amount automatically drawn from your bank account or charged to your credit card weekly, biweekly, monthly or quarterly. It provides not only a secure, paper-less and convenient option, but allows you to establish a disciplined giving pattern.

When will my donation be drawn from my account or charged to my credit card?
E-Giving will process your transactions on a daily basis* and submit them for final processing within 24 hours of when it was entered or had the transaction scheduled to execute.

We understand that it is important to know what the status of your transaction is. Your transaction will be immediately registered in the E-Giving system and made available to you from your E-Giving pages.

*Transactions will be submitted on the next available business day during weekends and bank or company holidays.

Without a canceled check or receipt, how do I document my contribution?
The PCBC Financial Office mails quarterly and year-end contribution statements which serve as sufficient documentation for IRS tax purposes.

How do I change the account or credit card my recurring donation is being charged to?
Click on the "Give Online" and login to your account. At the Main Menu, click on View/Edit Member Profile.

How much should I give?
Prayerfully consider what God wants you to give and what the Bible says about giving. Also, use the Egiving Donation Calculator to assist you.


Still have more questions? Contact us